LX Forums Forum banner

Update on stuck MSRT-8

2085 Views 25 Replies 14 Participants Last post by  bellman25
Well i called over there and The service manger is telling me it is a Power trane control module went bad...Now they have to order it and i have to wait till Monday for it ...thats where i get upset...They have 4 other ones on the lot take one from that car and put it in mine...i have a 148 miles wouldnt you think they would want to make me happy...guess not...So i have to F***ing wait now til its finished and god know whats going to get damaged sitting there outside or where ever it is.....
1 - 2 of 26 Posts
My Hemi said:
Well i called over there and The service manger is telling me it is a Power trane control module went bad...Now they have to order it and i have to wait till Monday for it ...thats where i get upset...They have 4 other ones on the lot take one from that car and put it in mine...i have a 148 miles wouldnt you think they would want to make me happy...guess not...So i have to F***ing wait now til its finished and god know whats going to get damaged sitting there outside or where ever it is.....
My Hemi -

mines been i nthe shop for 5 weeks now due an engine issue.

Chrysler does not care about you or the issue.
Trust me...
Bandit said:
That's a broad generalization.

Perhaps the particular individuals you're dealing with at your dealership are mismanaged, but to say Chrysler doesn't care is a little extreme.

If they didn't care, they would not have flown an SRT Engineer to my hometown and personally reprogrammed my car.

I think it all depends on who you're working with to resolve your issues.
If someone ever would have contacted me, fine.
But after five weeks of trying nearly daily to speak with anyone that has a clue ...
I'll never buy another DCX.
The customer service line basically told me to shove it earlier this week.
1 - 2 of 26 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top