[JonzMgnm]

Dropped off the Maggie at the service center close to my job (out of convenience) not the dealership where I purchased her from. I plop down a Box-O-Joe and a dozen of those Dunkin' Donuts and greeted the service writer like an old friend. He's writing up the leaking trans issue and asks if there's anything else. I tell him I'd like, if possible, to enable the Sirius info (channel number and name) in the EVIC. He said no problem, we'll take a look at it. When I go to sign the ticket I see a charge of $47.50. He says that's for the tech's usage and time w/ the StarScan. WTF!?
Am I expecting too much? If so, I'll stop sniveling now. I didn't think it was too much of a big deal.
Any input?

 

[lsitter]

Dropped off the Maggie at the service center close to my job (out of convenience) not the dealership where I purchased her from. I plop down a Box-O-Joe and a dozen of those Dunkin' Donuts and greeted the service writer like an old friend. He's writing up the leaking trans issue and asks if there's anything else. I tell him I'd like, if possible, to enable the Sirius info (channel number and name) in the EVIC. He said no problem, we'll take a look at it. When I go to sign the ticket I see a charge of $47.50. He says that's for the tech's usage and time w/ the StarScan. WTF!?
Am I expecting too much? If so, I'll stop sniveling now. I didn't think it was too much of a big deal.
Any input?

Your title says it all: Stealership. I wasn't charged anything when I had my daytime running lights enabled with the Starscan at a different dealer (out of convenience) and then later my uConnect enabled with the Starscan at the same different dealer. I didn't bring goodies because I figured I would have to pay and was pleasantly surprised. The tech was quite interested in learning that you CAN enable DRLs on 300Cs and that you CAN (thanks Jaak!) install the factory uConnect after the fact.

Did you present a bill for the coffee and doughnuts? Just kidding!

Lou

 

[JonzMgnm]

I picked up the car this afternoon and they have to order the parts for the trans leak. Didn't even try the Starscan to flash the FCM for Sirius info in EVIC. I knew that! The real kick in the ball$ was as I walked out the door, the service writer said "Thanks for the breakfast."
Not all dealerships are the same I guess.

 

[Super T]

Mine is an ass about starscan stuff too... let's start selling cars!

 

[magnum lover]

I was charged $32.50 from another dealer to enable DRL's and wipers on/lights on feature with starscan, but they told me ahead of time.

 

[67alecto]

I was charged $32.50 from another dealer to enable DRL's and wipers on/lights on feature with starscan, but they told me ahead of time.

I think that's the key - they need to be upfront about the cost.

Or maybe they were getting you back for stale doughnuts!:wink: