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Type: Posts; User: ChryslerCares

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  1. Replies
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    We're sorry to hear that you are experiencing...

    We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

    Alison
    ChryslerCares
  2. Thread: No Horn

    by ChryslerCares
    Replies
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    2,586

    300 Hi zzracer, if you end up back at your...

    Hi zzracer, if you end up back at your dealership, we would be happy to get a case escalated for you. We can work with the dealership to get the concerns addressed. Feel free to send us a private...
  3. Hi, thanks for reaching out. Unfortunately, I am...

    Hi, thanks for reaching out. Unfortunately, I am only able to assist customers within The United States. You can reach Jeep Bulgaria at 02/879 00 88. They will be best to assist you.

    Alison...
  4. Hi, I'm sorry you're having concerns with your...

    Hi, I'm sorry you're having concerns with your phone pairing. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number,...
  5. 300 Hi, I'm sorry to hear this. Please let me know...

    Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

    Alison
    DodgeCares
  6. Hi, I'm sorry to hear this. It sounds like your...

    Hi, I'm sorry to hear this. It sounds like your Uconnect system needs to be updated. The files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if...
  7. Hi, I'm sorry to hear this. Would you be able...

    Hi,

    I'm sorry to hear this. Would you be able to PM me your VIN and software level? I would be happy to look into this for you.

    Alison
    JeepCares
  8. Hi, it sounds like your Uconnect system needs to...

    Hi, it sounds like your Uconnect system needs to be updated. The files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available...
  9. 300 Hello Moparjimbo, Thanks for reaching out. If...

    Hello Moparjimbo,

    Thanks for reaching out. If you are unable to receive more feedback from here, please send us a private message as we are happy to look into this further for you.

    Alex...
  10. Replies
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    Hi, thank you for this information. Would you be...

    Hi, thank you for this information. Would you be able to PM us with your VIN? I would like to look into this for you.

    Alison
    ChryslerCares
  11. Replies
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    4,063

    Hi, I would recommend updating your system...

    Hi, I would recommend updating your system manually. The files for software level 18.45.01 are currently available on driveUconnect.com. Please check if this update is available for your vehicle. If...
  12. Replies
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    Hello G, We regret to hear of this happening....

    Hello G,

    We regret to hear of this happening. If you are unable to receive more feedback from here, we do recommend alerting your servicing dealer as they will be in the best position to diagnose...
  13. Replies
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    You can check here to make sure it was done:...

    You can check here to make sure it was done: Official Mopar Site | Service, Parts, Accessories & More

    Kaitlin
    Chrysler Cares
  14. Replies
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    5,529

    We can set up your appointment for you. Feel free...

    We can set up your appointment for you. Feel free to send us a private message with your VIN and the dealer you want to work with.

    Kaitlin
    Chrysler Cares
  15. Replies
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    5,529

    Hello Renfrick1, We can set up your...

    Hello Renfrick1,

    We can set up your appointment for you. Send us a private message with your VIN so we can get started.

    Kaitlin
    Chrysler Cares
  16. Replies
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    I am so sorry to hear about this! We would be...

    I am so sorry to hear about this! We would be happy to connect you with a case specialist. They can assist you with getting all of your concerns addressed. Feel free to send us a private message if...
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    Hello everyone, We just wanted to follow up on...

    Hello everyone,
    We just wanted to follow up on this thread to see if anyone needed any additional assistance. We do want to continue to make sure you are getting these recalls completed, as we care...
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    Urgent Takata Airbag Recall Repair

    Is your vehicle a part of the Takata Airbag Safety Recall? Your safety is our highest priority, and therefore we must reiterate how urgent it is to have this recall completed. This FREE recall can be...
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