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Reload this Page Bad news about my 300C
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  #1  
Old 04-27-2004, 03:01 PM
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E8502 E8502 is offline
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E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.
Bad news about my 300C
Okay...So I call my dealer this morning to see where the heck my car is. I get the no-nothing people in sales who think I'm looking for info on one, but I tell them over and over I "Have one on order..." Well, they're not too helpful so I ask for a sales manager. He gets on the phone and gives me a little song and dance about how fast these things are moving and that they have taken orders to fill up sales through the end of May, maybe even June. After 10 minutes of bull, I ask about my car again. "Oh, yeah, hold on a second Chris, let me see where it is." So I wait for another 10 minutes ...When he gets back on the phone he declares, "Well Chris, we seem to have a little problem, (big pause) Your ordered car hasn't been built, (another big pause) yet." At this point I think I nearly dropped the phone with anger. The car I've been drooling over for the past three months and thought was done is still nothing more then a piece of paper right now!!

After some whining and complaining, I asked what would happen (and why they told me it was built when it wasn't). He said they could keep my current ORDER (which might not see production until June, get me a new ORDER (and the point of that would be??), or cancel it. His explanation as to why a sales guy told me it was built was, "lack of experience..." What gets me is I gave the dealer my ORDER the first day dealer ordering opened for this car. In my personal opinion, I think the dealer didn't place my ORDER until a few weeks ago, if that (they might have done it yesterday for all I know). Well, there's not much I can do now...Man, this sucks...I'm pissed at the dealer (but more my sales guy) for telling me my car was ordered and built when it wasn't...

...And I was really looking forward to being the first car in the registry here (a little humor always helps)...
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  #2  
Old 04-27-2004, 03:31 PM
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DMAG DMAG is offline
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Oh man...that sucks! They need to bend over backwards and really get some major customer service butt kissing in ORDER to keep you as a customer of theirs!

Really sorry to hear about this Chris. Hope it all works out. :(
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Old 04-27-2004, 03:34 PM
SuperDave SuperDave is offline
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SuperDave doesn't look like much now, but drinking milk does wonders
I feel your pain! If you'll Email me (superdave@waymark.net) your VON or VIN I'll be happy to CHECK on it for you to see when/if it was really ordered. I have several ways to go about that...
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Old 04-27-2004, 03:36 PM
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E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.
Okay, now I'm really pissed. Dealer doesn't have a VON for me (I just called beause a member over at Allpar was gonna do a CHECK for me). Guess it's time to move to the other dealer.
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Old 04-27-2004, 04:01 PM
SuperDave SuperDave is offline
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SuperDave doesn't look like much now, but drinking milk does wonders
VON's are assigned the moment a car is ordered. That is certainly disappointing...

Good luck to you!

Dave
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Old 04-27-2004, 04:09 PM
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E8502 E8502 is offline
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E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.
Quote:
Originally Posted by SuperDave
VON's are assigned the moment a car is ordered. That is certainly disappointing...

Good luck to you!

Dave
Thanks Dave...Man, guess this means more months of waiting now... :(
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  #7  
Old 04-27-2004, 04:12 PM
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Quote:
Originally Posted by E8502
Quote:
Originally Posted by SuperDave
VON's are assigned the moment a car is ordered. That is certainly disappointing...

Good luck to you!

Dave
Thanks Dave...Man, guess this means more months of waiting now... :(
THAT really stinks...they never ordered your car? :x

Might want to share your dealer name so noone else makes the mistake of going there.
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  #8  
Old 04-27-2004, 04:18 PM
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E8502 E8502 is offline
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E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.
Quote:
Originally Posted by DMAG
Quote:
Originally Posted by E8502
Quote:
Originally Posted by SuperDave
VON's are assigned the moment a car is ordered. That is certainly disappointing...

Good luck to you!

Dave
Thanks Dave...Man, guess this means more months of waiting now... :(
THAT really stinks...they never ordered your car? :x

Might want to share your dealer name so noone else makes the mistake of going there.
Yeah, I'm so bummed right now.

Doesn't look it, but I don't know for sure, I hung up the phone on them when the guy couldn't give me a VON. I'll try back maybe tomorrow, to mad to deal with them anymore today.

Bancroft in Worcester...Great dealer too, I don't know what happened this time around.
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Old 04-27-2004, 04:22 PM
300CHemi 300CHemi is offline
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300CHemi doesn't look like much now, but drinking milk does wonders
Contact PAM at Classic Chysler in Rayhnam, MA. They have been great and had awesome influence to get my car produced in April after the April production schedule was already set.

they had 2 hemi's (sold) but also 5-6 other 300 series cars so they have some pull.
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Old 04-28-2004, 12:17 AM
OBT OBT is offline
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Chris,

When we went to the Opening Night thing over at Herb Chambers, the guys there seemd to be pretty straight and knowledgeable. Sean was the guy I dealt with and the service manager seemed like a real nice guy too (an aside - he's the DJ at the Millbury fireworks on the Fourth of July if you've ever been there).

Looks like I'll be calling Harr first thing tomorrow since my salesman told me a week ago he'd call me as soon as he had a VON and I haven't heard FROM him.

Good luck

Dennis

BTW, they're supposed to have an SRT10 p/u at Herb Chambers Thursday.
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Old 04-28-2004, 12:32 AM
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adaptabl adaptabl is offline
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Sounds like your car was sold to a better customer.
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  #12  
Old 04-28-2004, 06:43 AM
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E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.
Quote:
Originally Posted by OBT
Chris,

When we went to the Opening Night thing over at Herb Chambers, the guys there seemd to be pretty straight and knowledgeable. Sean was the guy I dealt with and the service manager seemed like a real nice guy too (an aside - he's the DJ at the Millbury fireworks on the Fourth of July if you've ever been there).

Looks like I'll be calling Harr first thing tomorrow since my salesman told me a week ago he'd call me as soon as he had a VON and I haven't heard FROM him.

Good luck

Dennis

BTW, they're supposed to have an SRT10 p/u at Herb Chambers Thursday.
Yeah, the people down there are pretty good. That's where I got my Dakota and Sebring. Overall, I've had a great experience with them.

Viper you say... 8)
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Old 04-28-2004, 07:21 AM
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Any news?
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Old 04-28-2004, 11:55 AM
OBT OBT is offline
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Yeah, the people down there are pretty good. That's where I got my Dakota and Sebring. Overall, I've had a great experience with them.

Viper you say...

NO - The SRT10 Pick Up
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Old 04-28-2004, 02:11 PM
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E8502 E8502 is offline
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E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.E8502 ....actually, my name is Justin. Justincredible.
Quote:
Originally Posted by OBT
Yeah, the people down there are pretty good. That's where I got my Dakota and Sebring. Overall, I've had a great experience with them.

Viper you say...

NO - The SRT10 Pick Up
Ah, sorry, I missed the "p/u" in your first post.

I'm waiting for a few days, I don't want to call them in fear I might make a bomb threat to the dealer of something 'cuz I'm still quite angry.
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