I wanted to alert my fellow Ontarians of a scam we became aware of yesterday.
One or more employees of National Home Services will attend at your house and tell you that Enbridge is changing the rental water heaters because the existing ones are out of date due to new "Energy Star" requirements that they do not meet. They will ask to see your bill and the water heater to ensure that they can remove the old one and install the new one. They will tell you there is no cost to you and that they will give you 2 months of free rent for the inconvenience.
I asked them 3 times if they were switching us to a new company and they lied each time. I said "But I've never heard of National Home Services". They said "We supply Enbridge with the water heaters for their rental program. You pay them, then they pay us. You're not switching companies. We're the equipment division. You're already our customer. It's just transparent when you pay your bill."
This is a big scam to get you to switch your water heater rental to this new company, which locks you in for 15 years.
Send these guys packing!!! Don't sign anything.
If you already did, you have 10 days to cancel with no penalty according to the Consumer Protection Act, 2002.
Here's the story in the Toronto Star, which I wished I had read before yesterday:
I am not the type of person to buy anything from someone selling door to door. These guys flat out lied and said this was a "replacement program" from our existing water heater rental company due to new energy compliant regulations.
At first I didn't think anything of it, but then became more skeptical by the time they left. I knew about the 10 day law when anyone approaches you in your home, so I figured go ahead and sign it in case it's legit, but call Enbridge in the morning. If it is legit, all is good. If not, then cancel it. Took about 30 seconds online to find out it was a scam.
Last edited by FLEX; 05-19-2009 at 11:31 AM.
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Send them to my door, i have a heater unit that i need replace,but it does not heat water. But i will take them in the basement and let them look at it and sample a few hot peices from it.....
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You guys rent your water heaters??
1997 Dodge Ram
2005 Silver 300C
2009 Lexus ES350
I guess we could ask for the rental to be removed and purchase one, but it's just one of those things...it's about $20 a month on the gas bill. I guess if we planned on living here forever we would do that, but otherwise it would be a waste of money to buy one and pay to have it installed, because if we move we'd be right back renting one again, most likely.
So do you guys also have rent your crappers too??.
From wild to extra wild we got you covered with crap ya never knew you needed.
The first 6.1 transformation and it all went down hill from there.
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Tankless are most efficient when they are considered in the design or renovation of a house. Not so much when a large tankless unit is just plopped into the spot of the tanked heater.
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What about sinks, do you rent those?
If you can solve your problem, then what is the need of worrying? If you cannot solve it, then what is the use of worrying?
I needed a new one and installed it myself. Doesnt take much to cut power and water to it, empty the old one, then install the new one. Just a couple of hrs for the novice.
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these new tankless water heaters are the way to go. Big energy savers. My old ma has one.