How to track your SRT built in Brampton

[ForwardLook]

My SRT8 was handcrafted in Brampton, Ontario 'eh'
http://www.prnewswire.com/cgi-bin/st...03639582&EDATE
- much like many of yours - and like all of you, I was ancy for the grand arrival. Long story short -- How to track the vehicle you ordered - Your vehicle will be transported by rail - and most likely arrive near your friendly MoPar dealer by train.
Mine took Norfolk Southern from Brampton to Chicago where it interchanged with Union Pacific.
Call Chrysler, hope you can get an operator who has been there a while - took me a few tries
You must have your VIN (Vehicle Identification Number#) supplied by the dealer before you call DC for status. (the last 8 digits will do) and they suggest having your VON (Vehicle Order Number)

1. Call 1-800-992-1997 (1-800-465-2001 from Canada)
2. Listen to the automated operator then press 2. (To continue)
3. Hold for the next available agent. Don’t enter a four-digit extension – just wait on the line. Don’t make any selections. The line will sound dead – its not.
4. When Prompted press 1. (you are a customer)
5. When Prompted press 3. (customer service issues)
6. Press 3 again. (customer service issues)
7. Press 3 yet again. Later, once your order gets rolling they'll give you a VIN, when you have it you will press 1 here. (3 = Home telephone number, 1 = VIN)
8. Enter your 10 digit home telephone number. (No 1 before the area code)
9. Press 1 (If telephone number read back to you correctly)
10. Wait on the line for a customer service representative.

These are some of the codes you may encounter:
BB - review by fleet department
BD - special equipment processing
BE - edit error
BG - passed edit n/a for schedule
BGL - edit ok parts unavailable
BX - passed edit available for schedule
C - sub firm
D - firm schedule - dealer has allocation and all parts available
D - 1 gateline schedule - scheduled to be built
E - frame
F - paint
G - trim
I - built not ok'd
J - built ok'd
JB - shipped to body vendor
JE - emission check
JS - shipped to storage
KZ - released by plant , invoiced
KZL - released - not shipped
KZM - first rail departure
KZN - first rail arrival
KZO - delayed/recieved
KZOA - plant holds
KZOB - zone/distribution holds
KZOC - carrier delays
KZOD - carrier holds
KZOE - mis-shipped vehicle
KZOF - show/test vehicle
KZOG - damaged vehicle
KZOH - all other reasons
KZT - second rail departure
KZU - second rail arrival
KZX - delivered to dealer
ZA - canceled

- and once your vehicle has gone through the alphabet soup which is the build process, it will be released from the plant and readied for transport.
the operator at Chrysler can give you the RAILCAR number - this is what you will need when you go here: http://c01.my.uprr.com/pet/motorVehicleTrace.jsp

You do not need to register with MYUPRR. Put the Railcar number in exactly as they gave it to you and it will tell you just where that railcar, with your new baby, is at that moment. This works with many different railroads as Union Pacific interchanges with most. If the railcar you are on will be last handled by Union Pacific, the tracker will give you a location even if it hasn't yet made the interchange.

Good Luck and Have Fun!

[daoist]

They have changed the menu a little. Here's how to do it now:

5 (other inquiry)
2 (continue without extension)
1 (customer)
2 (to not participate, or 1 if you want to)
1/VIN 2/care number 3/phone number (depending on which you have)
(enter your VIN/care number/phone number)
1 (correct)
2 (new customer in the last 3 months)

[daoist]

It appears that the DCX Operators can no longer access the railcar number (or at least the ones on duty when I call). Maybe the dealer can?

[SeadooSandi]

My car is in D1 status. I'll need to pester the dealer for my VIN and VON #'s. Thanks for posting this info!