Is there a way to track

**Trooper738** · 05-13-2005, 02:02 PM

I ordered a SRT8 Magnum and received a VON # from the dealer. Is there a way to call and find out from Chrysler if the unit's order status has changed? The dealer is not much help...

Thanks

**Ikarus** · 05-13-2005, 03:10 PM

Vehicle Tracking

This should help - linked to the KB article under General LX Articles.

**Trooper738** · 05-13-2005, 03:23 PM

I tried to call the number listed and it must have changed. When I try to enter the various numbers... the system ask for an extension number?

If someone knows something different... please let me know

**qzking** · 05-13-2005, 08:18 PM

Trooper,
You can go to http://www.bramptonassembly.com/board/index.php . This is a web site put up by the employees at the Brampton, Canada assmbly plant. The people that will actually be building your car. There you will see a link to Private Quarters. You can make a donation to support this web site and give them your VIN# and actually correspond with the people that will be "laying hands" on your car.

Now, I'm not too sure how much info they can give you regarding actual delivery times etc. and my info is from what I have gleaned from visiting their site. I doubt they can tell you when your status changes either.

Check it out anyway as there is some interesting stuff available on their "general discussion" forum anyway.
KK

(BTW - Hope it was OK to post this link and info here! If not, sorry! Didn't know.)

Originally Posted by Trooper738

I ordered a SRT8 Magnum and received a VON # from the dealer. Is there a way to call and find out from Chrysler if the unit's order status has changed? The dealer is not much help...

Thanks

**DMAG** · 05-13-2005, 08:38 PM

Originally Posted by qzking

(BTW - Hope it was OK to post this link and info here! If not, sorry! Didn't know.)

Of course! Those guys are great! As soon as we get our links page back up, they are at the top!

**markyneutron** · 05-15-2005, 06:55 AM

Originally Posted by DMAG

Of course! Those guys are great! As soon as we get our links page back up, they are at the top!

COOL!
We love you guys too!!

**70gto** · 05-15-2005, 10:47 AM

Trooper, how long did it take to get your von? I just ordered one on Sat.

**Trooper738** · 05-15-2005, 04:12 PM

I received the VON # the same day I ordered the vehicle

**qzking** · 05-15-2005, 09:45 PM

70,
The dealer should have given you a print-out confirming your order and that should have a VON#. I believe you then will get a VIN# once Dodge confirms the order. You can't track a VON#. I believe this is correct.
KK

Originally Posted by 70gto

Trooper, how long did it take to get your von? I just ordered one on Sat.

**done** · 05-15-2005, 11:38 PM

Originally Posted by qzking

70,
The dealer should have given you a print-out confirming your order and that should have a VON#. I believe you then will get a VIN# once Dodge confirms the order. You can't track a VON#. I believe this is correct.
KK

The dealer should give you the VON and it can be used to track your order. The VIN will be assigned during the scheduling process. DC Customer service can track with the VON, VIN or just your name and address if the dealer has correctly entered the order. Getting to talk to DC customer service can be difficult at times, however, based on my experience.

**cabo** · 05-16-2005, 07:43 AM

Got my von# when I ordered...Watched the sales manager enter the order and he had the VON# after the order was entered.

**qzking** · 05-16-2005, 08:17 PM

Originally Posted by done

The dealer should give you the VON and it can be used to track your order. The VIN will be assigned during the scheduling process. DC Customer service can track with the VON, VIN or just your name and address if the dealer has correctly entered the order. Getting to talk to DC customer service can be difficult at times, however, based on my experience.

done,
Do you have that DC Customer Service number handy? I'll go to dodge.com but if you can post same it would be much appreciated.
KK

**done** · 05-16-2005, 09:17 PM

Originally Posted by qzking

done,
Do you have that DC Customer Service number handy? I'll go to dodge.com but if you can post same it would be much appreciated.
KK

Vehicle Tracking

**70gto** · 05-17-2005, 11:09 AM

Thanks for the input, I will give them a day or so and see if they have a von or vin, now they are only allocated for one, Im not that guy, does that mean I wont see this car ?