I too had the same problem. After many different dealers and stories I gave up and went back to SC. They agreed that since their product didn't perform all the functions it was supposed to a I got a full refund. Sorry, probably not the answer you were looking for, I know it wasn't for me. I was really disappointed, and still am.
'11 Charger RT Plus- Bright White
22" II Crave wheels (USW's soon) LMI Hammer intake, 85mm BBK, Mopar Strut braces F&R, Corsa Sport exhaust. Trufiber CF hood, KW coilovers, BT underhood treatment, Custom engine bay covers/paint. Coming soon... ICE and a few more suprises from vendor R&D....
RETIRED -'05 Black Magnum RT
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