Cancelling a Service Contract

**Oldsfan** · 04-29-2008, 10:50 PM

Just wondering if anyone here has any experience with cancelling a DC service contract. Wondering what you need to do to prove cancellation mileage to them.

**budoboy** · 04-30-2008, 12:37 AM

It was a major league pain in the rear. They pretty much did everything in my case to delay and ignore me. I went through the process about 4 times over a 6 month period before I actually got a check. Others had no problems. I was told by a dealer that it is common for them to give you a hard time because they don't want to lose the money. Good luck.

**moparman53** · 04-30-2008, 12:39 AM

The only time I've ever done it is when I traded a vehicle that had one.

**AWDJohn** · 05-01-2008, 01:03 AM

My process was actually quite painless. I just went back to the original dealership where I bought my Ram and gave them my DC Gold Warranty Card. They took it and punched in a few buttons on the computer and about a week later a check arrived.

You can call the number on your warranty card and they will tell what the turn-in value of your warranty is.

**BobFam** · 05-01-2008, 03:05 AM

When I traded in my 2006 300C for my 2008 300C SRT8 the dealer got on their computer and cancelled both my maintenance and extended warranties. I got the checks in less than a week from Chrysler. It was really easy. Regards, Bob.

**greggk** · 05-01-2008, 07:36 AM

i never got my refund check on my 05 durango with 26,000 miles... i had bought the extended warranty, called them and gave me such a run around that i finally gave up after 7 months of phone tag... uggghh damn dc.. you owe them money and they make sure they get it, they owe you money and you'll never see it

**vp0219** · 05-01-2008, 11:19 AM

I cancelled my extended warranty with no problems other than the fact that they made me go to the original place of purchase. All I provided was the bill of sale which showed the mileage of my trade in, they took a copy of it and filled out a form and sent it in. I got a check about three weeks later. For about eight and a half months of use and 5500 miles I got a good portion of what I paid back.

**blake** · 05-01-2008, 11:23 AM

the best and easiest way is go to the dealership where you bought the car

**Bornagainultimatum** · 05-01-2008, 12:13 PM

Originally Posted by blake

the best and easiest way is go to the dealership where you bought the car

Yup. The selling dealer can make it much easier for you. i got mine back in a week but I had to write to the dealer as they were out of state. I used the odometer statement from my trade-in as proof of the mileage at trade-in. That's all I needed. Don't trust the DC service contract website to give you an estimate of the refund value of your contract. When I first tried to do it through the web, it told me I wasn't entitled to a refund. But when I wrote to the dealer, I got a check right away.

**Oldsfan** · 05-01-2008, 12:20 PM

The dealership the car was purchased from is no longer a Chrysler dealer - just Honda now.

I bought a 7/70 plan. Had it 3 years/65,000 miles. Never filed a claim against it. If I cancel it at 65k, till they take the administrative fee out, I get zip. How do they know if the car has 65k or 35k on it?

**skeezer450** · 05-01-2008, 12:50 PM

I took me about 6 month to get a refund from those boneheads. They did everything they could to delay the process so you would say screw it and forget about it. I couldnt go to the dealer because I had purchased the truck in North Carolina. Good Luck to you and try not to lose your temper

**elcobra44** · 05-01-2008, 12:52 PM

The dealership that cancels the contracts with you will need to verify the mileage. So, bring your vehicle and the contract numbers and you shouldn't have a problem.

I canceled two contracts and also had my checks within a couple weeks..