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  1. 02-11-2009, 02:33 PM #1
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    rander
    rander is offline Just trying to make it in this world
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    Can dealerships charge for tsb's

    dealership is charging me for updating my PCM for my 2005 durango
    Tsb 18-013-05a.
    Posted via LXFMobile
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  2. 02-11-2009, 02:35 PM #2
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    done is offline Member for 7 years
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    Quote Originally Posted by rander View Post
    dealership is charging me for updating my PCM for my 2005 durango
    Tsb 18-013-05a.
    Posted via LXFMobile
    If you are out of warranty, yes. A TSB is an informational bulletin to let the dealers know about common problems and how to fix them. They are not "recalls".

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  3. 02-11-2009, 02:45 PM #3
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    rander
    rander is offline Just trying to make it in this world
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    sweet! Thanks bud. Just wanted to make sure before I caused a scene
    Picking up the vehicle this afternoon

    Posted via LXFMobile
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  4. 02-11-2009, 05:06 PM #4
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    schexy1
    schexy1 is offline LX Padiwan
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    My dealer refused to do any TSBs unless they could reproduce that particular symptom. I even tried saying "my car has this problem, TSB # fixes it", and they still wouldn't do them.
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  5. 02-11-2009, 05:17 PM #5
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    1fastsedan
    1fastsedan is offline Warranties are for sissies.
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    Quote Originally Posted by schexy1 View Post
    My dealer refused to do any TSBs unless they could reproduce that particular symptom. I even tried saying "my car has this problem, TSB # fixes it", and they still wouldn't do them.
    Time for a new service dealership...maybe let the general manager know why your leaving too. In this economy, they can't afford to lose customers.

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  6. 02-11-2009, 05:19 PM #6
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    rander
    rander is offline Just trying to make it in this world
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    $95 is not bad for the diagnosis they did and the PCM upgrade. Had 2 recalls done to the durango and TSB.
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