360 AirIntakez System

[FloridaRT]

Hi All, well over 3 weeks ago, I ordered a cold air intake system FROM 360AirIntakez and waited for delivery. I am still waiting for my package, Joe at 360AirIntakez says my system was mailed out - but I still don't have it. His last email to me said he was going to CHECK on it - that was the last I heard FROM him. My emails to him go unanswered, heck of a way to run a business. If I don't hear FROM him soon, I will make a long distance call to him to try and get some answers. He has my money, I have nothing.

Just wanted to give a heads up on this vendor.

Not a happy customer,
Bob

[MagnumFreak]

Not trying to defend them but I called the other day and Chris at 360 said the guy that normally handles the customer service for them was on vacation and they are limping by without him. They did find my tracking number for UPS and according to the UPS site it should have been delivered yesterday. CHECK it today and it appears that UPS forgot to LOAD it on the truck yesterday and now I will get it Monday (since ups doesn't run on the weekends). I ordered mine around the 5th or so of this month.

They are a pretty small company so some things just don't work as smoothly as we would like sometimes.

[Magnum Dave]

I called 360 yesterday about the intake I ordered and they told me it had been shipped out on the 9th (US Mail?). They were very nice on the phone and said if it didn't arrive today they would send me another as soon as they could powdercoat one Candy Apple Red (gotta match the car, it'll go faster, right?). I didn't get here today, so I'll let you know what happens when I call them on Monday....
Dave

[FloridaRT]

I tend to be impatient, so bear with me. When I buy something, I want it right away.

There is probably a good reason why the delay, I will call them on Monday to find out what is going on.

Bob

[FloridaRT]

Finally, some good news.

I called 360 Air Intakez twice today, they are in Las Vegas and I am in Florida. I was unable to reach anyone, all I got was a recording saying to leave my name and number, they would call me back.

After waiting and waiting and waiting, they finally called me back.

They assumed my package was lost in shipping, they sent it by Priority Mail. There is no way to track Priority Mail.

They are sending me out a new unit by UPS Ground, so they can track it. I don't know why they don't send all their packages by UPS or Fedex, so they can track them.

So I will be getting my air intake, but I will have to wait for it to be shipped.

Trying to be patient,

Bob

[MagnumFreak]

I got my 360 air intakez today. Looks like a decent package. They powder coated the air box and the aluminum tube. Looks pretty good. Close match to my blue Magnum. I will put it in this weekend if I can wait that long. :lol:

[Magnum Dave]

I got my intake in the mail today!!!! I had a few minutes so I put it on. The parts were well made and fit as designed. My only complaint is 90 degree tube seems poorly drilled for it's requisite sensor, etc. Otherwise, the color seems close (candy apple red) and the finish looks good. Installation took less than 20 mintues (without removing the silencer) and it looks great! So far, I'm pretty pleased!
Dave

[MAG-WAG]

Good morning. Just wondering if the computer has to be re-set when the 360 (or any other cold air intake is installed? My neighbor has a Dodge Dakota, installed the cold air intake and it run rough. Disconnected the battery and reconnected it & everything ran fine afterwords.

I have a 360 on ORDER and didn't want any problems with the install.

Thanks, MAG-WAG
Cool Vanilla TOTALLY LOADED RT

[MagnumFreak]

Installed 360's system on my car no issues just better performance. I did not reset the computers.

[MAG-WAG]

Installed 360's system on my car no issues just better performance. I did not reset the computers.

Thanks. That sets my mind at ease.

[MAG-WAG]

Good morning ALL,
Sorry about the pictures on this page. I was "ATTEMPTING" to get a small picture (thumbnail) inserted in my Profile to SHOW up at the left side of my future postings. I still haven't figured it out & Any help would be appreciated.
**Note. I have learned more FROM This FORUM than what the Dealer or any other searching has been able to accomplish.
Thanks to all our members.

[FloridaRT]

I don't know why, but I am still waiting for the 360 Air Intake that I had ordered back in AUGUST!

I have asked them for a tracking number and they ignore my request for it.

How long does it take to ship a package FROM Vegas to Florida?

If it does not arrive by tomorrow, I am asking for my money back.

Enough is enough!

NOT HAPPY

Bob

[MAG-WAG]

Hi Bob,
Give them a call. I just talked to them yesterday and said it was shipped FROM Vegas.
The Problem was that "they say" some were not fitting and the air draw hose was in the wrong Place & the mounting also was different.
They have found that the Magnums made before AUGUST were the old style and they have shipped me that one. My Mag was manufactured in MAY according to the door plate. If it doesn't fit right, I can return it and they will REPLACE it as soon as they get the new styled ones ready.
Hope this has helped.
Rich

[FloridaRT]

Hi Rich,

I have tried to call them, all I ever get is a recording, leave your name & number etc, and they don't return my calls. Nor do they answer my emails.

BTW, mine was built in 04/04

Bob in Florida

[notstock71]

Florida, I am sorry to hear of your troubles. I feel kinda responsible since I got production kit number one FROM 360. I was very satisfied and highly recomended them and still do.

It is odd you are HAVING so many problems communicating with them as my emails and calls were answered immediately. I do know 360 is a small company with only a few employees. Hopefully everything will turn out ok with you and there is still a chance of you being satisfied with your purchase.

I don't think anyone at 360 is intentionally trying to do you wrong since we all know how fast negative comments can hurt a business.

Good luck!!
Lewis