Blown trans seal - UPDATE!!!
Ok so heres my latest crap on this subject...can you tell I'm not happy....
I get a call today around lunch. I'm in a meeting so I can't answer it. I proceed to listen to the message and can't believe what I'm hearing.
"Chrysler has decided not to allow us to ORDER the replacement seals for your transmission. Instead they have asked us to remove the entire transmission and send it to them for further evaluation. I'll have an UPDATE for you in a few days."
I was like WTF....update in a few days my ass. I get on the phone and speak to assistant service manager. He says thats what they told him and that they were fighting with them as we spoke to get the seals instead of their idea. He calls me back a little while later to inform me that its a no go...they want the whole trans so that they can evaluate the problem. BUT...their solution....we'll ship you a replacement transmission to install in the car. Expect it to be delivered in approx 5-7 business days. Ok so at this point I'm hot...then he decides to break me more good news. " our other problem is this, your upgraded warranty does allow for a rental car, but only for the amout of time based on the hours in the book for total repair. Trans replacement books out for only 3 days so after that you are on your own with the rental. Oh hell no you didn't just tell me that. So I tell him he better figure this out before the amount of time elapses that I can get to the dealership...lol...mind you I was there yesterday...he remembers how big I am....so he calls me back to let me know that they were going to "do me a favor" by extending my rental car coverage until the vehicle is fixed. I said no...you did yourself a favor..trust me.
So needless to say...I'm extremely pissed off tonight. I'm going to be without my car for probably 2 weeks because of some bull**** with chrysler not releasing replacement parts.
Ok I'm done venting...thanks for letting me rant.
'11 Charger RT Plus- Bright White
22" II Crave wheels (USW's soon) LMI Hammer intake, 85mm BBK, Mopar Strut braces F&R, Corsa Sport exhaust. Trufiber CF hood, KW coilovers, BT underhood treatment, Custom engine bay covers/paint. Coming soon... ICE and a few more suprises from vendor R&D....
RETIRED -'05 Black Magnum RT
Share This Thread