sounds more mechanical than software related to me...
but find another dealer, express your concerns and ask (don't tell) them if there is a transmission computer involved and could it be a software issue..
IMO until you build a good relationship and/or friendship with your service adviser they don't like it if you come off acting like you know more then they do (which most of us do, but that's another issue)..
took me going thru 7 dealerships to find one that would work with me on stuff like this..
I know you believe you understand what you think I said, but I am not sure you realize that what you heard is not what I meant. ~Robert McCloskey
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