Ok, I have had my car almost 2 months now, and about 3 weeks (or so) I had a definate exhaust rattle when going over "bumps." Took it in, and they tightened bolts up and fixed problem, then less then a week after that it came back (but this time from passenger side). Took it in again; fixed... sort of... Now the issue is that it "rattles" from the passenger front end area. The rattle is different then the exhaust rattle, not as sharp a sound and not nearly as long (time durration and # of "hits"). This happens at roughly 30-40 MPH going over bumps (filled in pot holes) or railroad tracks.
I live in SC, and this car was one of the only AWDs anywhere near (had to have it delivered from FL), and the first AWD to go through this dealer (according to multiple people in sales), needless to say it is a rarety to see an AWD period, let alone an AWD LX... (4x4 is a different story). And I have SERIOUS doubts as to the experience of this dealership's service department on AWD setups.
Now that the background is out of the way here are the issues/questions:
Wife took it in today, and took a bit but got it to do the rattle again, and the service manager and his "front end guy" both agreed that it sounded like front strut, and after a quick look said "all normal" and said this rattle is normal. It is audible over radio, so it isn't a small thing, so the first questions is, is this "normal"? If it is what is it, and if not has anyone else had this problem fixed and how?
We called the dealer and got them to agree to look further. The service manager said that the front suspensions on AWD vs RWD are the EXACT same... which I know is wrong, since there in AWD parts... and the fact that the ride height is different on AWD (1" or more higher then RWD). Does anyone know what components are different so I have ammo when i go to talk to them?
I just don't want to have something be loose (which the exhaust already was, so why not something else?) and falling off at the wrong time. If it is "normal" I will live with it, but if no one else here has had the same issue with no way to correct it then I want to bring that up to the dealer when they try and tell me it is normal, since I am sure there are more AWD LX's on here then they have SEEN (let alone worked on)
Thanks!


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