Shouldnt this be covered under warranty???

[jsanfilippo5]

I brought my car in last week and they found that a yoke needed to be replaced.. that said something to do with the driveshaft.. now my car is a certified pre-own with 60k on it with the chrysler added care+ extended warranty.. the service advisor just called me and told me and said "what did they tell you this part was going to cost?" i told them nothing they told me it was under warranty and I ONLY HAVE THE $100 deductible budgeted for this project. he said "no matter how I try putting this into the system it says it is not covered."

he said he will call me back tomorrow.

I would asume this is covered even under the CPO powertrain.. NO?

[NC-SXT]

I'm with you on this one! Part of the "drivetrain".

[Super T]

You should be covered on this one...

[SRTpete]

Yup.

Read the policy wording carefully- look for exclusions.

[jsanfilippo5]

http://www.chrysler.com/en/service_contracts/added_care_plus/pre-owned_vehicles/index.html

i hope i dont have to go through agony tomorrow with the dealer.. Im in a really bad mood lately and there is chance i may cause a scene in this place..

I hate the dealership, i wish i could just fix everything myself..

[GasGunR]

Looks from the link like its covered to me

[marksrt.awd]

Hey, i hear ya.
I just had my 2006 RT AWD parking brake linings rust off the backings and lock up the rear wheel. Luckly in the driveway. No go from the dealer!! He said thats one of the things they check. Course i just checked it 3 months ago. rusty but not falling apart. Come to think of it, maybe I'll vent a little myself. maybe warn a few too. good luck in your quest

[jsanfilippo5]

what exactly do you see that shows it should definitley be covered?

[GasGunR]

Drive Shaft Assemblies
Drive Shaft Center Bearings
Output Flange
Universal Joints and Yokes

[GasGunR]

You have to click on the driveline link to drill down to these parts...

[jsanfilippo5]

got it awesome!!! thanks man!!!

at least i can have something in papaer in my hands tomorrow!!

[Slim's Magnum]

http://www.chrysler.com/shared/images/service_contracts/icons/driveline.jpgDRIVELINE[5]


Axle Housing and all Internal Parts
Axle Shafts
Axle Shaft Assemblies
Axle Shaft Bearings
Constant Velocity Joints and Boots
Differential Carrier Assembly and all Internal Parts
Differential Cover
Disconnect Housing Assembly
Drive Shaft Assemblies
Drive Shaft Center Bearings
End Cover
Front and Rear Axle Housing Assemblies and all Internal Parts
Front Wheel Bearings (Front Wheel Drive Vehicles Only)
Oil Pan
Output Ball Bearing
Output Flange
Overrunning Clutch
Pinion Spacer and Shim
PRNDL Position Switch
Rear Driveline Module
Seals and Gaskets for Listed Components
Torque Converter
Torque Tube
Transaxle Case and all Internal Parts
Transaxle Electronic Controller
Transaxle Solenoid Assembly
Transaxle Speed Sensor
Transfer Case / Power Transfer Unit and all Internal Parts
Universal Joints and Yokes
Vacuum Motor
Viscous Coupler

From the link you posted, doesn't this prove that it's covered?


#Edit: Oops, I was beaten to it!

[jsanfilippo5]

just told my wife how much i lov elxforums -- she rolled her eyes...

[Slim's Magnum]

just told my wife how much i lov elxforums -- she rolled her eyes...

Well if it makes you feel better, yours isn't the only one that does that! :mrgreen:

[MikeEast]

The stealership told me that only 'internally lubricated drivetrain parts' were covered after my 36K ran out on my 05 RT...

Mike

[SRTpete]

The stealership told me that only 'internally lubricated drivetrain parts' were covered after my 36K ran out on my 05 RT...

Mike

Tell them to point that out in the warranty documentation.